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Campabout Oz
TERMS AND CONDITIONS
This document contains a brief summary of Campabout OZ Pty Ltd rental conditions. The full conditions of the rental contract apply. All prices quoted in this document are in Australian dollars. Rates and conditions quoted in our price list and/or documentation are subject to change without notice.
RENTAL DAYS CALCULATION / VEHICLE COLLECTION & RETURN SERVICE
Minimum rental period of 7 days is required in peak season.
Campabout OZ Pty Ltd provides a vehicle drop-off and pick-up service during office hours (0830hr-1700hr, Monday to Friday) within the Perth Metropolitan area only. After hours, weekend and public holiday service can be made by arrangement only (fee may apply).
When calculating the number of days a vehicle is rented, the first day of vehicle handover is counted as day one of the rental, regardless of the time of day. The day of the vehicle's return is counted as the final day of the rental. Date, time and location of vehicle return will be arranged prior to departure to allow for scheduling of pick-up. Refunds are not given for unused portions of the rental due to late pick up or early return of vehicle.
RENTERS IDENTIFICATION
The person making the rental payment must be named on the Rental Agreement as the Renter regardless of whether they have a driving licence or not. Others may be co-named as Renters.
International customers must supply a valid Drivers Licence, valid Passport and credit card or cash payment.
National customers paying by credit card for rental and bond must supply a valid Drivers Licence. The credit card transaction requires full authorisation for both rental and bond. Customers paying by cash must supply a valid Drivers Licence and another form of identity must be sighted and noted on Rental Agreement. These may include current non-mobile telephone accounts, current council rate notice, water or electricity invoice or a current bank account statement.
LATE RETURNS
Should the hirer wish to extend the vehicle rental period during hire, permission must be granted by Campabout OZ Pty Ltd at least 5 days prior. Unauthorised late returns will incur a double daily rate charge for each day the vehicle is not returned.
Special rates are available for long term rentals. Talk to us for further details.
The hirer will be charged $20/hour, or part thereof, each hour the vehicle is returned late on the final day of hire. Should the vehicle be returned later than 8:00pm, a full daily rental rate will be charged.
ONE-WAY RENTALS
One-way rentals are available by negotiation only. Additional fees and charges will apply.
INCLUDED IN GROSS RENTAL RATES
Drop-off and pick-up service (within Perth's metro only).
Unlimited kilometres.
Living equipment (e.g. sleeping bags, pillows, cooking equipment, cutlery).
Extra driver fees.
24hr nationwide RAC road side assistance helpline 131 111 (quote registration number).
1.5% Stamp Duty and 10% GST.
Basic road map.
Outdoor chairs and table.
VEHICLE INSURANCE EXCESS
Registration Third Party Insurance covers Personal Injury in most cases; however, Campabout OZ Pty Ltd recommends that all clients take out Personal Injury Travel Insurance. All damage to the vehicle or to the property of a Third Party is fully covered by insurance. The first $4,500.00 ("the excess") of the cost of damage to Third Party property or to the rented vehicle is the hirer's responsibility (includes single vehicle accident, windscreen and/or tyre damage, overhead and/or underbody damage, towing and/or recovery costs, vehicle theft, fire or break-in). Also included in this expense is the cost of the daily rental for the period the vehicle is unavailable due to accident repairs. The excess applies to each claim, not each rental.
In the event of an accident, regardless of who is at fault, the excess is applicable and must be paid when the accident is reported, not when the rental is completed. If Campabout OZ Pty Ltd successfully recovers the cost of the damages from the Third Party, the excess will be refunded. It should be noted that Third Party Claims can take an indefinite amount of time to be resolved. Campabout OZ Pty Ltd cannot foresee the outcome of these claims as these decisions are made by the Insurance Company and the Third Party, whether they are insured or not.
In most situations, the excess of $4,500.00 can be reduced by purchasing one of the following options.
Option 1 - Collision Damage Waiver (CDW)
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OPTION 1 - COLLISION DAMAGE WAIVER (CDW)
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Vehicle
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2 Wheeldrive Campervan
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4 Wheeldrive Campervan
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Cost
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$15 per day
(Maximum $800)
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$25 per day
(Maximum $950)
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Excess
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$1850
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$1850
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Bond
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$1850
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$1850
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The first $1,850.00 of all accident costs is the hirer's responsibility (except for the "Exclusions" listed below), including damage to Third Party property or to the rented vehicle (includes single vehicle accident, windscreen and/or tyre damage, overhead and/or underbody damage, towing and/or recovery costs, vehicle theft, fire or break-in). Also included in this expense is the cost of the daily rental for the period the vehicle is unavailable due to accident repairs. The excess applies to each claim, not each rental.
Option 2 - Maxi Cover
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OPTION 2 - MAXI COVER
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Vehicle
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2 Wheeldrive Campervan
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4 Wheeldrive Campervan
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Cost
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$25 per day
(Maximum $1,250)
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$35 per day
(Maximum $1,400)
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Excess
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$350
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$350
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Bond
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$350
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$350
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The hirer will pay an excess to the maximum of $350.00 for a 2 Wheeldrive and 4 Wheeldrive (except for "Exclusions" listed below) for any damage to the vehicle or property of a Third Party.
EXCLUSIONS
The above mentioned options do not cover vehicle damage caused by water submersion or salt water damage.
Regardless of the option taken, the hirer is responsible for any costs involved when retrieving or recovering a vehicle that has become bogged.
Regardless of the option taken, should a tyre puncture occur on the 2WD campervan when not driving on a sealed road, the hirer is responsible for any costs involved with retrieving or recovering the vehicle and changing/repairing the tyre(s).
Personal belongings are not covered by insurance and it is recommended that the hirer does not leave valuables in the vehicle unattended and that personal insurance is obtained.
The above mentioned options are null and void should the terms of the Rental Agreement be breached. The total cost of any damage is the hirer's responsibility. This includes any damage caused by wilful conduct and driving under the influence of alcohol or drugs.
The above mentioned options do not cover the mistaken use of diesel or petrol fuel. The hirer is responsible for any associated cost.
The hirer is responsible for the cost of key replacement when keys have become lost or locked in a vehicle.
The hirer is responsible for the cost of a petrol cap replacement when the petrol cap becomes lost.
DRIVERS LICENCES & AGE QUALIFICATIONS
Campabout OZ Pty Ltd acknowledges all current non-provisional Australian licensees. International visitors are permitted to use recognised current licences issued by their country of residence or an international driver's permit. It is illegal for Campabout OZ Pty Ltd to rent vehicles to drivers under 21 years of age. International travellers, for identification purposes, are required to produce a valid passport at the time of vehicle drop off.
VEHICLE SECURITY DEPOSIT
A vehicle security deposit is payable on receipt of the vehicle. The amount of this deposit is determined by what excess option is taken. Should the standard option be selected, the security deposit is AU$4,500.00 payable by cash, Traveller's Cheque, or credit card. A credit card deposit payment is debited from this account immediately.
If Collision Damage Waiver has been taken, the Security Deposit is AU$1,850.00 payable by cash, Traveller's Cheque or credit card. If paid by credit card, authorisation will be obtained for the AU$1,850.00 Security Deposit (and may be debited).
If Maxi Cover has been taken, the Security Deposit is AU$350.00 for a 2 Wheeldrive and 4 Wheeldrive payable by cash, Traveller's Cheque or credit card (an imprint only will be taken).
The security deposit is fully refundable only if the vehicle is returned on time, undamaged, with a clean interior/exterior and with full fuel tanks (fuel being petrol or diesel). Campabout OZ Pty Ltd reserves the right to retain a $150 cleaning fee if the vehicle is returned with an unclean interior/exterior and 4 wheel drive vehicles are not free of mud. Not returning the vehicle with full petrol or diesel tanks will result in refill charges that will be advised upon return of the vehicle. Where Collision Damage Waiver and Maxi Cover has been taken, the credit card imprint will be returned to the hirer upon return of the vehicle.
INFRINGEMENTS
Campabout OZ Pty Ltd reserves the right to charge the hirer for any speeding, parking fines, associated administration costs ($50 per fine) and/or accidents including third party property damage not reported on return of the vehicle.
EXCHANGE RATE / CURRENCY VARIATIONS
All credit card transactions are in Australian dollars. Where exchange rate fluctuations occur, there may be a slight variance in the amount refunded compared to the amount initially charged. Campabout OZ Pty Ltd does not accept any responsibility for exchange rate variances.
CREDIT CARDS
The credit card holder will be jointly and severally liable as the hirer when a credit card is used as payment. Campabout OZ Pty Ltd accepts the following credit cards: Visa Card, Mastercard, Bank Card.
CHANGE OF DROP-OFF DESTINATION
Should the hirer want to change the drop-off destination after the rental has begun, authorisation must be obtained from Campabout OZ Pty Ltd 5 days prior to vehicle drop-off. An additional charge will apply for this service.
ROAD RESTRICTIONS
2 Wheel Drive vehicles can only be driven on sealed/bitumen roads.
4 Wheel Drive vehicles can be driven on recognised unsealed tracks.
4 Wheel Drive vehicles may only travel to the following areas with the written permission of Campabout OZ Pty Ltd: Simpson Desert, Strzelecki Track, Gunbarrel Highway, Cape York, the Bungle Bungles, Oodnadatta Track, Birdsville Track, Tanami Track and Gibb River Road. Permission being granted is subject to weather and road conditions. The distance to nominated destinations in relation to the length of the hire period will also be considered. Our vehicles are not permitted on the Canning Stock Route, the Lost City in Litchfield Park and the Telegraph Road section of the road to Cape York.
Campabout OZ Pty Ltd reserves the right at its own discretion to restrict vehicle movement in certain areas due to adverse road and/or weather conditions
and the distance to scheduled destinations in relation to the length of the hire period.
EPIRB
EPIRB unit only to be used in life threatening situation. Deliberate misuse may incur a severe penalty. Any costs incurred due to the inappropriate activation of an EPIRB unit is a matter between the renter and the Search and Rescue Authorities and does not involve Campabout OZ Pty. Ltd. In case of a severe emergency, please remain with your vehicle until located by the Search and Rescue Authorities. This may take up to 48 hours.
ON-ROAD ASSISTANCE
For mechanical breakdowns contact RAC Roadside Assistance on 13 11 11 and quote your vehicle registration number for membership access. Please keep in mind that, depending on the remoteness of your location, assistance can take up to 24 hours. Should you be travelling outside WA, you will need to quote the following when contacting the RAC: membership number 110180895, standard cover, expiry 30/11/05.
Any problems relating to the vehicle must be reported to Campabout OZ Pty Ltd as soon as possible to give Campabout OZ Pty Ltd the opportunity to rectify the problem during the rental. Failure to do so will compromise any claims for compensation. Campabout OZ Pty Ltd does not accept liability for any claims submitted after the rental period.
REPAIRS
All repairs must be authorised and may be reimbursed. All receipts must be submitted for all repairs or claims will not be paid. Repairs are only approved and reimbursed when the hirer is not responsible for the damage.
CHANGE OF VEHICLE
Should the vehicle booked be unavailable through unforeseen circumstances, Campabout OZ Pty Ltd reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This does not constitute a breach of contract and does not entitle the hirer to a refund.
CANCELLATION FEE
The cancellation fees are:
If cancelled 30 days prior to pick-up - no fee is charged.
If cancelled from 29 to 10 days prior to pick-up - 15% of rental is charged.
If cancelled 9 days or less prior to departure or a No Show - 50% of rental is charged.
If vehicle is returned early for any reason whatsoever - no refund available is charged.
4KG PROPANE GAS CYLINDER
For your convenience, the 4kg propane gas cylinder is filled prior to the vehicle drop-off. When the vehicle is returned, we require the propane gas cylinder be re-filled and a receipt indicating this purchase. If a receipt is not presented, a $20 fee will be charged.
ADDITIONAL EQUIPMENT & SERVICE
Additional equipment requested at the time of booking may incur extra fees, please inquire. With adequate prior notice, your vehicle can be stocked with groceries by using our shopping service (please note you will be charged the cost of the goods plus a service charge).
ANIMALS
Animals are not permitted in vehicles. Any indication of an animal being present in the vehicle (ie. animal hair) will incur a $150 cleaning fee.
PERSONAL AND COMPANY CHEQUES
Personal and Company cheques are not acceptable for payment.
DISCLAIMER
Illustrations and text in our brochures or website are only a representation of the vehicle depicted. Variances in rental vehicles may occur due to replacements made by Campabout OZ Pty Ltd.
NOTE
Campabout OZ Pty Ltd reserves the right to refuse any rental at its own discretion.